Guidelines for Difficult Conversations

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Description

A difficult conversation is a discussion between or among individuals that has the potential to lead to conflict or highly negative emotional reactions. In child welfare settings, difficult conversations may involve (a) delivering bad news, for example a decision to continue an emergency out-of-home placement or to terminate parental rights (b) confronting parents, foster parents, attorneys or other professionals with information and perspectives with which they are likely to disagree or confronting the unacceptable behavior of peers, supervisors, managers or other professionals (c) engaging in dialogue regarding controversial subjects or decisions. The guidelines below may also prove useful in resolving internal conflicts within or between units or in discussions of differences between and among caseworkers, supervisors and managers.

Length (hours)

3

Prerequisite

None

Audience

Social Workers, Supervisors, Area Administrators

Dates and Locations

 
Arlington
External Registration Required
Classroom
April 25, 2018 - 9:00am - 1:00pm
Trainers:
Melissa Phillips, MSW, Coach, Alliance for Child Welfare Excellence
Location:
Arlington, Smokey Point DCFS Office 3906 172nd Street NE STE 200 Arlington WA 98223-7736 Map
Arlington
External Registration Required
Classroom
April 25, 2018 - 1:00pm - 4:00pm
Trainers:
Melissa Phillips, MSW, Coach, Alliance for Child Welfare Excellence
Location:
Arlington, Smokey Point DCFS Office 3906 172nd Street NE STE 200 Arlington WA 98223-7736 Map
Lynnwood
External Registration Required
Classroom
March 22, 2018 - 9:00am - 12:00pm
Trainers:
Theresa Burton, MSW, Coach, Alliance for Child Welfare Excellence
Location:
Lynnwood DCFS Office 20311 52nd Ave W STE 201 Lynnwood WA 98036-9712, Large Conference Room Map
Moses Lake
External Registration Required
Classroom
April 18, 2018 - 10:30am - 2:30pm
Trainers:
Charina CarothersMichelle Cutlip, MSW, Coach, Alliance for Child Welfare Excellence
Location:
Moses Lake DCFS Office 1651 S. Pilgrim Street Moses Lake WA 98837, Huskies Room Map
Seattle
External Registration Required
Classroom
May 17, 2018 - 9:00am - 12:00pm
Trainers:
Marivel Rojas, MSW, LICSW, Coach, Alliance for Child Welfare Excellence
Location:
Seattle, Martin Luther King Jr. Office 3600 S Graham Street Seattle WA 98118-3034, Graham Room Map
Tacoma
External Registration Required
Classroom
March 29, 2018 - 1:00pm - 4:00pm
Trainers:
Lisa Sinnett, MAC, Coach
Location:
Tacoma DCFS Office 1949 S State St Tacoma WA 98405, 195 Map
Tumwater
External Registration Required
Classroom
May 7, 2018 - 9:00am - 12:00pm
Trainers:
Daniel Estes, MPA, FamLink Coach, Alliance for Child Welfare Excellence
Location:
Tumwater DCFS Office 6860 Capitol Blvd, Building 2 Tumwater WA 98501, Nisqually Room Map

Registration Instructions

DSHS CA Workforce: Please register directly in the LMS:

Maestro Course Code: 110516

https://lms.dshs.wa.gov/?CourseId=22507813392

Tribal Members, CWTAP Students, and new CA hires who don’t have LMS access: Please register using this form https://allianceforchildwelfare.org/rct-registration-cwtap-students-and-tribal-workers