Right Response (Level 3)

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The RIGHT RESPONSE Level 3 Workshop is primarily prevention training.  This 11-hour certification provides basic fundamental skills including Prevention, De-escalation, Postvention, and Physical Safety skills. Attendees learn about self-awareness, reflective thinking skills, positive behavior support, basic and advanced de-escalation skills, self-protection, and proactive alternatives which can prevent dangerous incidents and increase safety.

Attendees that complete the workshop receive a 2 year certification.

Since 1993, Service Alternatives has been researching and developing best practices in the management of behavior and aggression problems in families, schools, group homes, hospitals, camps, detention centers and beyond.  Together, the staff team at Service Alternatives Training Institute has more than 200 years of experience within the company.    

Length (hours)





Social Workers, Supervisors, Area Administrators

Audience Description


Registration Instructions

Currently the online registration system (LMS) is not working. However, Alliance classes will still be held. Please go in-person to the location at the date and time of the class you want to attend.